Frequently Asked Questions
Everything you need to know about finding your perfect look at The Wedding Shoppe.
How long does it take for my dress to ship?
Standard shipping for in-stock items typically takes 5-7 business days. For made-to-order gowns and bridesmaid dresses, please allow 12-16 weeks for production and delivery.
What is your return policy for bridal wear?
We accept returns on unworn, unaltered accessories and off-the-rack items within 14 days of delivery. Please note that custom-made gowns and final sale items are non-refundable.
Do you offer professional alterations?
While we do not provide in-house alterations, we provide a curated list of recommended bridal tailors in your area to ensure your garment fits perfectly.
How do I determine my correct size?
Bridal sizing often runs smaller than everyday streetwear. We highly recommend using our detailed size guide and having a professional take your measurements before placing an order.
Can I request fabric swatches before purchasing?
Yes! We offer fabric swatches for our bridesmaid collections and select bridal fabrics so you can verify colors and textures in person before committing to a full order.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you manage your wedding budget.